HelpingWater.org proudly stands behind the carefully selected products we sell. If you are not 100% satisfied with your HelpingWater.org purchase, you may exchange or return it for a full refund less shipping and handling costs.
Customer will be charged original shipping and return shipping costs.
Items must be returned within 30 days of purchase, unused, undamaged and in original packaging. Any item returned that is used, damaged will be charged a restocking fee of upto 50% of the purchase price depending on individual situations. Water Filter and Water purifying products are not refundable due to product can never be resold from possible contamination. Contact our customer service department for exchanges or defects. To return an item, please contact us below with the reason for your return and we will issue an RMA (Return Merchandise Authorization) number with return instructions.
Please call 612-888-7483 or email: firstname.lastname@example.org